Agreement to terms

The site is operated by Ascend Nexus LLC trading as Thermal Sanctum ("Thermal Sanctum," "we," "us" or "our"). By accessing or using our site you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you should not use the site.

Eligibility

The site is intended for individuals who are at least 18 years old. By using the site you confirm that you meet this requirement and that you have the authority to enter into this agreement.

Accounts

You may create an account to streamline checkout and view order history. You are responsible for keeping your login details confidential and for all activities under your account. Contact us immediately if you suspect unauthorised access.

Product information

We work to describe products accurately and to show current images, features and specifications. Because manufacturers may update models or packaging without notice, there may be minor differences between what is displayed online and what you receive. All products are subject to availability and we may limit quantities or discontinue products at any time.

Pricing and payment

• Prices are in United States dollars unless stated otherwise.
• Applicable taxes and shipping charges are calculated at checkout before you place your order.
• We reserve the right to change prices at any time. If we discover a pricing error after you order, we may cancel the order and issue a refund or give you the option to proceed at the correct price.
• You agree to provide current, complete and accurate billing information and to authorise us to charge your selected payment method for your order.

Orders and acceptance

When you place an order, you make an offer to buy products under these Terms. We may accept or decline your order at our discretion. Acceptance occurs when we send an email confirming that your order has been processed or dispatched. If we cannot accept your order we will notify you and refund any payment that has been captured.

Shipping, delivery and risk of loss

Shipping, delivery timelines and related responsibilities are described in our Shipping and Delivery policy, which forms part of these Terms. Title and risk of loss transfer to you once the product is handed to the carrier for delivery. You are responsible for inspecting deliveries and documenting any visible damage.

Returns and cancellations

Returns and cancellations are handled in line with our Returns and Refunds policy. We encourage you to review that policy before purchasing.

Intellectual property

All content on the site, including text, graphics, logos, photographs and software is owned by Thermal Sanctum or our licensors and is protected by intellectual property laws. You may view and print content for your personal use, but you may not copy, distribute, modify, sell or create derivative works based on our content without our written permission.

Acceptable use

You agree that you will not:

• Use the site for any unlawful purpose.
• Interfere with or disrupt the security or operation of the site.
• Attempt to gain unauthorised access to any part of the site or related systems.
• Use automated tools to access the site or collect information without our consent.
• Post or transmit content that is defamatory, offensive or infringes the rights of others.

Third party links

The site may contain links to third party websites and services. We are not responsible for the content or practices of those third parties. Visiting them is at your own risk and you should review their own terms and policies.

Disclaimer

The site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not promise that the site will be uninterrupted or error free.

Manufacturer warranties for individual products are provided by the manufacturer and may contain separate terms and conditions.

Limitation of liability

To the maximum extent permitted by law, Thermal Sanctum and its owners, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the site or products purchased through it. Our total liability for any claim relating to a purchase will not exceed the amount you paid for the product involved in that claim.

Indemnity

You agree to indemnify and hold harmless Thermal Sanctum, its owners, employees and agents from any claim, loss, damage or expense arising from your use of the site, your breach of these Terms or your violation of law or the rights of a third party.

Changes to the site and these terms

We may update the site and these Terms from time to time. When we make material changes we update the date at the top of this page. Your continued use of the site after changes are posted means you accept the revised Terms.

Governing law

These Terms and any disputes arising out of your use of the site are governed by the laws of the State of Delaware, without regard to conflict of law rules. Any legal action must be brought in the state or federal courts located in Delaware and you consent to their jurisdiction.

Contact information

If you have questions about these Terms or the site, contact:

Thermal Sanctum
Ascend Nexus LLC
3961, 1007 N Orange St, 4th Floor
Wilmington, DE, New Castle, US, 19801
Email: support@thermalsanctum.com
Phone: +1 (302) 219-4061